Archives: FAQs

June 18, 2021

Can you help me optimise my warehouse to prevent damage from occurring?

Yes, our sister company Optima Storage Solutions offers warehouse design services and also supplies frame post protectors for the base of the…

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June 18, 2021

Can you also repair beams (horizontals)?

No, our equipment is designed to repair uprights/columns only. However ROS can supply and install new original racking equipment….

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June 18, 2021

Can you repair rack supported mezzanine floors?

Yes, we can repair underneath mezzanine flooring. There is no upward movement when we do repairs, so the floor above remains unaffected….

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June 18, 2021

Our racking is used in a retail warehouses open to the public. Can you still carry out repairs?

Yes, we can. The space around the repair team is cordoned off, so the rack repairs are done at a safe distance…

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June 18, 2021

My warehouse aisles are narrow. Can you still do rack repairs?

Our machinery has been designed to work in confined spaces, which means that we can carry out our rack repair services in…

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June 18, 2021

Can ROS repair drive-in racking?

Yes, it is possible for us to repair drive-in racking. In most instances, damage occurs on the outside of the rack, where…

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June 18, 2021

Can ROS repair cantilever racking?

Cantilever racking isn’t as prone to damage as normal pallet racking is, but repairs are certainly possible….

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June 18, 2021

How many times can ROS repair the same upright, at the same spot?

The uprights we treat with our technology can withstand up to seven rack repairs, but as a company it is our policy…

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June 18, 2021

How easy is it to restore an upright section to its original shape using your rack repair system?

It depends on the extent of the damage. Where there is a very sharp bend, repairing it will be more difficult, but…

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June 18, 2021

Must the pallets be unloaded before you can undertake rack repairs?

No, in the majority of cases it’s not necessary to unload the pallets, which is the beauty of our system! In a…

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