Archives: FAQs
Is it safe to carry out rack repairs during normal warehouse production and day-to-day operations?
Yes, it is. We adhere to the highest levels of safety when carrying out our repairs, so warehouses can continue their day-to-day…
Can you repair the specific brand of racks we use in our warehouse?
Yes, in all probability. Our rack repair equipment has been designed to carry out repairs on most types of racking brands, including…
How long does it take to complete rack repairs?
Repairs can be completed within 30 minutes, with very little to no disruptions or delays to your operation or production time….
Will a repaired rack be able to carry the same load as before?
Yes. After undergoing rack repairs, the repaired pallet rack will meet the load carrying capacity specified by manufacturers….
If the upright is only slightly damaged, must it still be repaired?
Yes, in the majority of cases. According to EEC Regulations, any upright that has a bend of more than 5mm must be…
Is ROS a BEE-compliant company?
Yes. Our BBBEE rating as a Level Two Contributor enables our customers to claim 100% of their expenditure towards their preferential procurement…
How quickly can your technicians come to the site of the damage?
On average, within 2 weeks. However, it also depends on how closely our engineers are working to your site. If they’re nearby,…
What independent testing has the ROS machinery and racking repair system undergone?
The ROS racking repair system has passed the following independent tests: – 2005 TNO, Holland – 2007 Dr. Möll, Germany – 2009…
Are your customers experiencing significant savings on their annual racking repair bill as a result of using your rack repair services?
Our customers are reporting savings of up to 80% on their annual racking repair bills, thanks to using ROS’ racking repair system….
Do you recommend putting markings or signage on repaired racking, to show that they have been repaired?
Yes, we do. After we’ve completed the rack repair, we put our own sticker on the rack, which has the number ‘1′…